Water Damage is best left to our Experts at SERVPRO of Sussex County

9/24/2018 (Permalink)

Water Damage is best left to our Experts at SERVPRO of Sussex County

   I recently had the privilege of attending and participating in an IICRC (Institute of Inspection Cleaning and Restoration Certification) Water Damage Restoration class in Toughkenamon, PA for SERVPRO of Sussex County.  Although my role with our company is more of a sales and marketing nature – I embraced this opportunity to educate myself further in order to better address customer concerns and questions in the field.  I also wanted to develop a better understanding of this process since it is a major part of our regular work schedule. 

  The class was offered over three days with a test required on the third day. We received a book and the instructor – Ron Valega was awesome.  He was very informative and almost immediately created a comfortable rapport with the class participants with colorful anecdotes and humor. We viewed many videos which highlighted safety tips and proper workmanship.

  I had no pre conception about the intensity of the subject matter and found it both interesting and challenging.  After about the first three hours of information; I began to develop a deeper respect and appreciation for my workmates who have not only earned their certification through this class; but apply their expertise on an almost daily basis.  Parts of the class addressed Psychrometrics – which is the understanding of the relationships between temperature, humidity and air flow and how they all play a part in the drying out process for structures and materials.  It was during this time that I began to envision a lower test score for myself since I found this somewhat confusing and after you pass the age of 50 – nothing new comes easy!

  I learned that water restoration is very complex and if not applied correctly can do more harm than good in some cases.  To make a long story short – I did receive a passing grade but more importantly I obtained the knowledge that our technicians are skilled and trained experts who are ready to offer a plan of action when they arrive to the scene of such damage.

  Please call SERVPRO of Sussex County at 302-856-9768 for any questions or issues relating to water damage and remember it is always best to use an expert in such cases to lessen cost and severity of damage. You may also visit our website at: www.SERVPROsussexcounty.com