Almost as Fast as a Flash Flood!

3/4/2019 (Permalink)

This photo shows the area in the basement where the ground water entered through the foundation.

Recently, a friend, who is also a local contractor called to inform me that the office which he was leasing had experienced a water loss the day prior. The Lewes area had experienced an extreme downpour and it forced groundwater through the foundation into the basement and ground floor. It just so happens that his small office is located in the ground floor of a landmark home located on the Lewes canal and he was concerned about the effect the flooding would have on the entire home. Obviously, this home is worth over a million dollars and his concern was valid.

Within an hour of his call, the SERVPRO of Sussex County team delivered dehumidifiers and air movers to the location and the drying process began. In hindsight, it was very lucky for this homeowner that someone was present at this location and was able to address the loss immediately. If the flood water had been left unattended for days or weeks – growth and other additional loss may have occurred. This absentee owner issue is a real concern for many homeowners in our area who also dwell outside of Sussex County. SERVPRO of Sussex County recommends that if you do not have a neighbor or caretaker to offer periodic inspections of your property; you may want to consider a property management team to do the same.

This story has a happy ending primarily due to the quick reaction by both my friends’ crew and our SERVPRO team in response to the loss. After a several day drying process the moisture levels were reduced and the home smelled normal again. I met my friend at the location and he showed me a video that he took of the flooding. Many people are startled by how fast water travels. Fast reaction and response time is what separates SERVPRO of Sussex County from our competitors. If you need us – call us today!