Archived Blog Posts

Are You READY?

Name: SERVPRO of Sussex County
Address: 22213 Lewes-Georgetown Hwy, Georgetown, DE, 19947
Telephone: (302) 856-9768

2/2/2023 (Permalink)

Every business hopes for the best – but some fail to plan for the worst. The worst being a flood or a fire. Studies show that most business losses occur when no one or minimal staff are present. As a business owner or manager; if there were a way for you to be prepared for such unexpected catastrophes – you would probably find that effort to be both a solution to potential problems and a money saver.

SERVPRO offers a plan known as the Emergency Readiness Profile or ERP. As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

The SERVPRO ERP offers:

A no cost assessment of your facility.
A concise Profile Document that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.

To learn more about the SERVPRO ERP Program – please use this link: https://ready.SERVPRO.com/home/gettingstarted

Or call 302-856-9768 and SERVPRO of Sussex County can offer the service to you directly.

Post Flood Safety!

1/13/2023 (Permalink)

Once the waters recede and the immediate danger has passed; one should still use caution before entering a flooded home or structure. Hidden dangers may pose threats as serious as the initial flood itself.

FEMA (Federal Emergency Management Agency) offers much guidance on this issue and you may read more at:https://www.fema.gov/media-library-data/20130726-1756-25045-8598/protecting_home_book_508compliant.pdf. Never assume a flooded building is safe and always be aware of the following hazards before re-entry:

Electrical hazards– Never enter a flooded building if the power is on. Make sure the power is turned off at the main breaker box and leave it turned off until a licensed electrician or building inspector has inspected and deemed it as safe.
Structural Damage– If the framing or the foundation are damaged – do not enter. Look carefully and if you detect any instability leave immediately. A collapse could cause serious injury or even death. Again, have a licensed professional inspect for safety.
Hazardous Materials– These include pesticides, fuel oil, gasoline or other chemicals which may have been spread during the flood. Typically, if the structure was built prior to 1978 there may also be a risk of asbestos and or lead based paint. Any building material other than solid wood, glass or metal may pose a risk of asbestos.
Injuries- One of leading leading causes of injury is slips and falls due to slick surfaces. A damaged building may also present the risk of falling objects.
Biological Hazards- These include bacteria, viruses, mold and mildew. Bacteria and Viruses present in dirty water pose a health risk if ingested or from exposure. Even a small cut can become infected from bacteria or hidden parasites. Mold and mildew may grow indoors and can cause health risks if not safely cleaned and remediated.

Remember, floods can occur due to natural causes or from man-made issues such as broken pipes. If you have any concerns about water damage; please contact us at SERVPRO of Sussex County at 302-856-9768 and we will be happy to inspect and offer remediation services.

Maintaining Your Fire Extinguisher

1/13/2023 (Permalink)

Hopefully, you have a properly inspected and maintained fire extinguisher in your home in the event of a house fire. The National Fire Protection Agency requires extinguishers be inspected when they are initially installed and once a month after that. You should inspect extinguishers more frequently if they are installed in locations where they are more prone to rust, impact or tampering.

There are three critical check points to cover when inspecting your fire extinguisher:

Confirm the extinguisher is visible, unobstructed, and in its designated location.
Verify the locking pin is intact and the tamper seal is unbroken. ...
Confirm the pressure gauge or indicator is in the operable range or position, and lift the extinguisher to ensure it is still full.

If you are a business owner the regulations also state: The regulations state that a minimum of two Class A fire extinguishers on every floor of a building are needed, unless the premises are very small, in which case one may be acceptable. ... If there is a sprinkler or automatic suppression system in place, fewer fire extinguishers may be required.

What is the difference between Class A and B fire extinguishers?

Class A: freely burning, combustible solid materials such as wood or paper. Class B: flammable liquid or gas. Class C: energized electrical fire (energized electrical source serves as the ignitor of a class A or B fire – if electrical source is removed, it is no longer a class C fire.

Fires can be classified in five different ways depending on the agent that fuels them: Class A, Class B, Class C, Class D, and Class K. Each type of fire involves different flammable materials and requires a special approach. In fact, trying to fight a blaze with the wrong method might make the situation worse.

In the unfortunate event of a house or business fire; SERVPRO of Sussex County stands ready to assist with the best remediation and restoration service attainable. Please call us at 302-856-9768.

Fire Casualties, Per Capita rates and Relative Risk

1/3/2023 (Permalink)

When determining fire risk, geographic, demographic and socioeconomic factors all come into play. People in the Midwest and South, males, and adults ages 55 or older were all at a higher risk of dying in a fire than the general population. Also, although their risk of fire death and injury was less than the general population, the very young (ages 4 and younger) were at a higher risk of fire death and injury when compared to older children.

Additionally, African Americans and American Indians/Alaska Natives also had a higher risk of death from fire than the population as a whole. These groups remained at a higher risk despite considerable long-term reductions in fires and fire casualties. Fire casualties across population groups can be assessed in several ways. The simplest method is to look at the distribution of the numbers of deaths or injuries across the factor of interest. For example, in the case of race in 2019, the number of fire deaths was greatest for white Americans and least for American Indians/Alaska Natives. In the case of age, percentages of fire deaths were greatest for those ages 55 to 74 accounting for 42% of fire deaths, while only 25% of fire injuries occurred among adults in this same age group (Figure 1). Although these findings are informative, they do not account for differences in the basic population groups under comparison. In the case of age, as an age group matures, its number of individuals decreases as a result of deaths. In the case of race for populations living in the U.S., there are far fewer American Indians/Alaska Natives, for example, than white Americans. As a consequence, it is possible for an age group or race to have greater (or fewer) injuries or deaths because the total number of individuals who can be injured is larger (or smaller) than that of other groups. If you have suffered any fire damage to your home or business; please call SERVPRO of Sussex County at 302-856-9768.

Fire Safety in Your Home

12/9/2022 (Permalink)

Keeping your home safe from fires is a universal concern. When you consider that over 3,800 people died in house fires in 2021 alone – the concern is well founded. Fire safety guides stress following the Three P’s Principle. Prevent, plan and practice are the three principles and when applied can reduce the chance of a house fire. Simple fire prevention measures such as safe cooking practices, fireplace and chimney care; as well as keeping an eye on candles and proper use of extension cords. Proper smoke detectors are a must and should be placed throughout the home to offer prompt notice of smoke or fire. Planning efforts include keeping certified fire extinguishers in the home and maintaining them regularly. Also make an escape plan and PRACTICE it with your family members so as to ensure that if a fire does occur; all family members will know exactly how to get out and where to go when safe. Draw a floor plan of your home; mark two fire escape routes for each room. Pick a safe outside place to meet after escaping from a fire. Practice a low-crawl escape from your bedroom. Try it with your eyes closed to see how well you could do in thick smoke. This should also apply to pet safety as well – get your pet out along with your family. Remember; material things can be replaced – lives cannot.

As a recap - there are also 10 Fire Safety tips listed by officials and they are as follows:

10 Tips for Fire Safety

Install Smoke Alarms.
Plan Your Escape From Fire.
Keep an Eye on Smokers.
Cook Carefully.
Give Space Heaters Space.
Matches and Lighters are Tools Not Toys.
Stop, Drop, and Roll.
Use Electricity Safely.

Many fires occur during the holidays due to Christmas lights, candles and extension cords. Application of these safety standards will keep your home and your family safe. If you suffer any fire damage – please call SERVPRO of Sussex County for the most professional fire clean-up services at 302-856-9768.

Packaged Terminal Air Conditioner Cleaning

12/9/2022 (Permalink)

Packaged terminal air conditioners or PTAC’s are found in most hotels and many condominiums and apartments. Some PTAC’s are portable and are very convenient and affordable. SERVPRO of Sussex County is happy to now include the cleaning service that applies to these types of air handling units. We detach the PTAC unit from the main housing box, clean all inner components including evaporative coils, blower wheel, condenser pump and all condenser lines, main shell of the PTAC unit (inside and outside) and all electrical wires. The main housing box gets vacuumed of loose debris then hand cleaned with a cleaner and disinfectant. Once the PTAC unit has had about 30 minutes to dry, we reinstall the unit into the main housing box, plug the wiring harness back together, and run unit for about 5 minutes to ensure functionality. Clean air quality depends on such regular servicing of these units and should be applied on a regular basis.

SERVPRO of Sussex County has several well trained technicians who have been cleaning these units for several years and possess the skill and know how to keep your PTAC’s CLEAN. As more and more residences apply this air handling technique; SERVPRO will be there to help service them. Our Duct/Vent/PTAC Cleaning Division receives many testimonials on their professionalism and quality of work! Check out Google Reviews and look for John and Brandon – they are the best! Call SERVPRO of Sussex County today for an inspection and a quote for this essential service. Reach us at 302-856-9768! Breathe Fresh Air!

Safe Season's Greetings!

12/8/2022 (Permalink)

2022 Rehoboth Beach Christmas Tree at the bandstand.

SERVPRO of Sussex County would like to take this opportunity to wish all of our friends and customers a safe and happy holiday season! While all of our minds are full of all the typical holiday challenges; we would encourage everyone to focus on SAFETY during the Holidays Statistics show that most house fires occur during the holidays, Candles, lights, kitchen mishaps, fireplaces and extension cords all need to be handled and maintained regularly and used properly to avoid major damage. Make sure that all lights and extension cords are certified as safe and never put lit candles on your Christmas tree. If you are like my family; you enjoy your fireplace during the holidays. Please make sure your fireplace and chimney are cleaned regularly and be aware of strong winds that may carry embers and create more danger. The Holidays also bring colder weather to most of us and frozen pipes can be a major and expensive problem. Keep track of the local temperatures and take proper safety measures to ensure that you pipes stay warm. Again, we wish that everyone enjoys the holiday season without problems or challenges of these types - but prevention is the key to safety. In you suffer from any of these issues please reach out to SERVPRO of Sussex County as we stand ready to assist during the holidays and at all times! Please don't hesitate to call us at 302-856-9768 for fast and professional assistance. Safety First and Season’s Greetings!!!

Safety Concerns After a Water Loss

12/7/2022 (Permalink)

Electrical hazards– Never enter a flooded building if the power is on. Make sure the power is turned off at the main breaker box and leave it turned off until a licensed electrician or building inspector has inspected and deemed it as safe.
Structural Damage– If the framing or the foundation are damaged – do not enter. Look carefully and if you detect any instability leave immediately. A collapse could cause serious injury or even death. Again, have a licensed professional inspect for safety.
Hazardous Materials– These include pesticides, fuel oil, gasoline or other chemicals which may have been spread during the flood. Typically, if the structure was built prior to 1978 there may also be a risk of asbestos and or lead based paint. Any building material other than solid wood, glass or metal may pose a risk of asbestos.
Injuries- One of leading leading causes of injury is slips and falls due to slick surfaces. A damaged building may also present the risk of falling objects.
Biological Hazards- These include bacteria, viruses, mold and mildew. Bacteria and Viruses present in dirty water pose a health risk if ingested or from exposure. Even a small cut can become infected from bacteria or hidden parasites. Mold and mildew may grow indoors and can cause health risks if not safely cleaned and remediated.

Trust me - Your Pipes Don't Need a BREAK!

11/22/2022 (Permalink)

As we enter the late fall and winter seasons; everyone should consider what challenges colder weather can bring to both their businesses and homes. The Insurance Institute for Business and Home Safety states that the most common cause of property damage during frigid weather is frozen pipes that burst. The average cost of such an event is estimated at $5,000.00 or more. What can you do to prevent those pipes from freezing?

Obviously, pipes that are poorly insulated, exposed and located in unheated areas are more at risk than those located in a temperature-controlled environment. However, even interior pipes running through cabinets and exterior walls are at risk.

There are efforts you can apply to hopefully minimize this risk. As you notice the seasons change and colder weather sets in, take a look around your property and locate areas of risk. The temperature “Alert Level” is at 20 degrees Fahrenheit. When the outdoor temperature reaches this level you will want to take the following steps:

Keep your garage doors closed. Especially the water supply lines are located there.
Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the pipes.
Start a cold-water drip from your faucets. Maintaining water flow will prevent freezing. Even a trickle will do the trick.
Keep your thermostat set at the same temperature during both day and night. (Here is where you have to ask yourself: Is a slight increase in my electric bill worth possibly saving you up to or more than $5,000.00? – probably so.)
Leave your heat on – If you plan to be away during cold weather set the temperature no lower than 55 degrees Fahrenheit.
For a long-term solution – add insulation to attics, basements and crawl spaces. Applying pipe insulation is also a good preventive measure and since it is about 50 cents per linear foot – it is cheap as well.

If by chance you incur water damage from frozen broken pipes or another cause; the first thing you should do is call SERVPRO of Sussex County at 302-856-9768 and we can offer remediation, restoration and reconstruction to get you and your home back to normal.

Cleaning Our County!

11/3/2022 (Permalink)

SERVPRO of Sussex County cleans some of the most beautiful and prestigious homes, condos, municipal buildings, offices and businesses in our area. Did you know that we apply these cleaning services on a regular basis? Daily, weekly and monthly cleaning and janitorial services are available and we pride ourselves on taking CLEAN to a new level. From floors and carpets to windows and furniture; our services will keep your work or business environment clean and sanitized. It is more important than ever to keep your environment clean and your workers safe. Our janitorial teams are working as I write in both Lewes and Rehoboth Beach as we are fortunate enough to have gained their trust along with their cleaning needs. We clean all the town halls, municipal buildings, public bathrooms and the police station as well as other town properties. We also offer cleaning services to hotels, restaurants, medical centers and assisted living centers on a regular basis. Retail outlets ad banks love our carpet cleaning services since we take clean to another level and the results are clear. Our cleaning team assists local builders; large and small with pre-occupancy cleanings and we help realtors get many homes ready to sell. If you own a business or simply need your home cleaned; we will offer the best experience possible and we stand behind our work. If you are looking for references; we are everywhere and we want to include you in our family of satisfied customers! Call us today at 302-856-9768 to request a quote.

Dirt Happens!

11/2/2022 (Permalink)

Sometimes things just happen: spills on the carpet, pet accidents, and the general wear and tear of everyday life. These things take their toll on your carpets, upholstery and other items. Sometimes you need a deeper clean for your home or business than you can do yourself. You need a professional cleaning company that can provide heavy duty cleaning services. That’s when you can call the certified professionals at SERVPRO. Our experienced professionals are trained in a variety of cleaning methods for carpets, drapery, blinds, upholstery and hardwood floors. Our products are tested and safe for people and pets. We’re backed by more than 50 years of experience in the cleaning and restoration industry. We have been cleaning much of Sussex County for almost 30 years. You can find our janitorial staff in the towns of Lewes and Rehoboth Beach; where we clean daily to keep their municipal buildings welcoming and pristine for locals and visitors alike! Unlike some other floor care companies; we apply products and a technique that offers a lasting clean. With the Holidays approaching; there has never been a better time to apply our cleaning services to your home or business. We will make your home shine and your guests will feel fine! Give yourself a nice holiday gift and let us do the CLEANING! Call us today at 302-856-9768 or visit SERVPROsussexcounty.com for more details and estimates.

SERVPRO – we can handle the dirt and make it “Like it never even happened!”

Vacation Home Dry?

11/2/2022 (Permalink)

With the current scenes of the devastation caused by Hurricane Ian; anyone who owns property on or near the water should be concerned when faced with severe weather and the secondary damage that is not readily realized.

The Delaware Beaches are a popular destination for many families seeking a getaway. There is nothing quite like spending summers in a dream vacation home. It’s a wonderful feeling to have a place to look forward to throughout the year. With summer far behind us, numerous homes will rest unattended for many months. Moisture intrusion can easily lead to problems which can spread throughout your home. Wallpaper, fabric, carpets, drywall, and wood products are all easily affected by such scenarios. What can you do, and who can you count on to restore your property?

SERVPRO technicians are frequently called out to problems where homeowners are far away from the point of disaster. In cases such as these, we pride ourselves in showing great care for the homes we’ve been entrusted with. In a recent case, SERVPRO of Sussex County was contacted to remediate growth from a gorgeous summer home which held great significance to a local family. While the family was away, moisture within the HVAC system created a perfect environment for fungal growth. As it expanded throughout the system, growth spread throughout the home, affecting walls, furniture, and ceilings. SERVPRO of Sussex County was called in to remediate mold from all affected surfaces. Our technicians possess an eye for detail. Each floor was thoroughly cleaned and sanitized, including ceilings, carpets, walls, and belongings. While some items were unable to be saved, the home was restored to its original, livable state.

No matter what happens while you’re far from home, SERVPRO is only a one call away. We have the skills and experience to handle any disaster. As members of the Sussex County community, we feel closely connected to our local customers and value their trust. If find yourself in need of help, call. SERVPRO of Sussex County at 302-856-9768 for any questions or issues relating to all types of unexpected property damage. We’ll make it “Like it never even happened.”

WHAT IS APUFF BACK?

11/2/2022 (Permalink)

As the autumn days grow colder, many Sussex County homeowners will find themselves eager to turn up the heat in their residences. Precautions should be taken when firing up your heater for the first time. If your heating system has not been inspected or cleaned for over a year, this could result in a puff back.

Puff backs are messy expulsions of soot and smoke caused by improper furnace ignition. When an oil burner doesn’t ignite immediately, excess oil builds up within the combustion chamber. This fuel can ignite explosively, similar to the backfiring of a car. Depending on how much fuel has built up in the chamber, the result can range from a small explosion to a cloud of oily smoke.

The resulting mess of soot and debris will be mixed with oil. It can quickly spread throughout your home, covering cabinets, walls, furniture, and everything else you would never want covered in something black and sticky. In addition to the mess, puff backs contaminate the air and surfaces with unhealthy material. The consequences can be unpleasant, but SERVPRO of Sussex County can work with you in the cleaning and restoration of your home and belongings.

Should a puff back occur, here are some helpful tips to follow.

Assess the damage
Wash all affected clothing and throw out exposed food
Contact a technician to repair the malfunctioning furnace
Contact SERVPRO of Sussex County to restore your home

SERVPRO of Sussex County is a trusted leader in the restoration industry. We have the specific damage restoration training, personnel, and equipment to quickly restore your home to its original state. If you need someone to help with any type of smoke, soot, or fire damage, our highly trained technicians will be there to start the restoration process. Call the professionals at – SERVPRO of Sussex County 302-856-9768.

Water??? What Water?

11/2/2022 (Permalink)

Here at SERVPRO, we know the dangers of undetected water damage. Building materials such as

insulation, wood, drywall, and subflooring can quickly develop fungal growth and rot when
saturated with water. Unfortunately, most homeowners do not know that water is causing
damage until it is too late.
1. Windows
a. Windows are a common spot to find water leaks. Typically, rainwater seeps into
the home between the window sash and jamb. Water can then trickle down
behind the walls, potentially saturating the framing, studs, and drywall. If left for a
long period of time, rot can begin to form on wood materials. Repairing structural
damage such as this can be expensive.
2. Beneath the dishwasher or behind tubs and showers
a. Anywhere water lines run through your walls is a prime spot for leaks to develop.
We commonly receive calls from customers who notice stains or mold forming
around their showers or tubs. In some cases, water will pool beside a fixture, or
you may notice the floor becoming spongy due to continual water leaks. The best
way to avoid this type of damage is to make sure your fixtures are properly
installed and sealed to prevent water from flowing into the wall behind them.
3. Under poorly sealed toilet
a. You’ve probably been to a home with a wobbly toilet before. Any time a toilet
shifts away from its point of installation, the seal on the wax ring surrounding the
base can become compromised. If there is a problem with the wax seal, you may
notice water pooling near the base. Additionally, you may notice that the toilet is
wobbly because the floor itself is becoming spongy due to rot. This is sign of
advanced water damage that should be addressed quickly.
4. Behind drywall after flooding
a. We work in Sussex County and know that flooding can cause severe damage to
your home. Flooding after heavy rain brings groundwater with a high
concentration of organic material into your home. These contaminants greatly
increase the risk of fungal growth and other health problems. Even water from a
supply line will carry whatever has been sitting on your floors into contact with
newly damp, porous drywall. Anytime waters rise above floor level
you should replace all the drywall along the lower portion of the wall and
consider treating the framing that remains.
5. Inside of an HVAC unit
This is a very common source of water damage during summer months when AC use it
high. Indoor HVAC units use a shallow drip pan to collect condensed water which forms while
the AC is in use. The water is then funneled into a condensation line to drain out of the home. If
there is any sort of obstruction to the line, water will accumulation in the pan until it overflows.
This is a very common cause of residential water damage, and can lead to mold forming in the
AC, as well as damage to other materials in the case of an overflow. You should check your AC
drip pan occasionally to ensure that water is draining as it should.
If you discover water damage and need help restoring your home or property, SERVPRO of
Sussex County is one call away. We will work with you to restore your home to its pre loss
condition. Call SERVPRO of Sussex County today for a free inspection.

Kitchen Fire Facts

10/4/2022 (Permalink)

Cooking was the leading cause of reported home fires and home fire injuries in 2015-2019 and the second leading cause of home fire deaths. Cooking caused 49 percent of reported home fires, 20 percent of reported home fire deaths, and 42 percent of home fire injuries.

What you should know about home cooking safety

Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop.
Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stovetop.

If you have a cooking fire

Just get out! When you leave, close the door behind you to help contain the fire.
Call 9-1-1 or the local emergency number after you leave.
If you try to fight the fire, be sure others are getting out and you have a clear way out.
Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
For an oven fire, turn off the heat and keep the door closed.

Cooking fire facts

Based on 2014-2018 annual averages:

Two-thirds of home cooking fires start with the ignition of food or other cooking materials.
Clothing is the item first ignited in less than 1% of these fires, but clothing ignitions caused 8% of the home cooking fire deaths.
Ranges or cooktops account for three-fifths of home cooking fire incidents.
Unattended equipment is a factor in one-third of reported home cooking fires and over half of the associated deaths.
Frying dominates the cooking fire problem. Never apply water to extinguish a grease or cooking oil fire.

If you suffer any fire or smoke damage at your home or place of business – be safe and call SERVPRO of Sussex County and we will offer the best remediation and restoration process attainable. You can reach us at 302-856-9768.

Flash Floods - #1 weather-related killer in the US!

9/8/2022 (Permalink)

How do flash floods occur?

Several factors contribute to flash flooding. The two key elements are rainfall intensity and duration. Intensity is the rate of rainfall, and duration is how long the rain lasts. Topography, soil conditions, and ground cover also play an important role.

Flash floods occur within a few minutes or hours of excessive rainfall, a dam or levee failure, or a sudden release of water held by an ice jam. Flash floods can roll boulders, tear out trees, destroy buildings and bridges, and scour out new channels. Rapidly rising water can reach heights of 30 feet or more. Furthermore, flash flood-producing rains can also trigger catastrophic mud slides. You will not always have a warning that these deadly, sudden floods are coming. Most flood deaths are due to FLASH FLOODS.

Most flash flooding is caused by slow-moving thunderstorms, thunderstorms repeatedly moving over the same area, or heavy rains from hurricanes and tropical storms.

Occasionally, floating debris or ice can accumulate at a natural or man-made obstruction and restrict the flow of water. Water held back by the ice jam or debris dam can cause flooding upstream. Subsequent flash flooding can occur downstream if the obstruction should suddenly release.

PLAN AHEAD:

Identify where to go if told to evacuate. Choose several places...a friend's home or a motel in another town, or a shelter.

Know your area's flood risk. For information, call your local National Weather Service office, Red Cross chapter, or local emergency management agency. Check your homeowner's or renter's insurance. Homeowners' policies do not cover flooding. Contact your insurance agent to find out how to get flood insurance.

Even 6 inches of fast-moving flood water can knock you off your feet, and a depth of 2 feet will float your car! NEVER try to walk, swim, or drive through such swift water. If you come upon flood waters, STOP! TURN AROUND AND GO ANOTHER WAY.

Hurricane Thoughts? Keep Your Fingers Crossed…

9/7/2022 (Permalink)

Hurricane Thoughts? Keep Your Fingers Crossed…

With two months of the 2022 Atlantic hurricane season already over with, it might seem like that activity in the tropics has been pretty quiet. Butis it unusual?

By this time in the year, there are typically about four named storms, according to the National Hurricane Center. So far, there have been only three named storms (Alex, Bonnie and Colin), so activity is only slightlybelow average

Meteorologists say there are a variety of reasons why the past two months have been a bit sluggish.

Here’s what’s causing slower activity in the tropics:

1.) The high pressure system normally found over Bermuda this time of year is farther north. This clockwise circulation, near the Azores west of Europe, is dragging dry air down from Europe.

2.) Saharan dust. While there’s less than there was a month ago, the dry and windy air it causes is also inhibiting storm formation.

3.) High winds across the Atlantic basin.

The peak of the season comes around September 10. There’s another reason why this season may seem slower — recent hurricane seasons have been so much more active than average.

Below are the definitions of tropical weather systems:

Tropical depression: Weaker systems with winds of 38 miles per hour or less
Tropical storm: Winds reach 39 mph or higher, at which point the storm is officially named
Hurricane: Winds reach 74 mph or higher. Hurricanes keep the same names they earned when they reached “tropical storm” status

As the leading storm remediation and restoration company in Sussex County; SERVPRO stands ready to assist should this slow pattern take a fast turn toward more severity. Call us with any needs or questions at 302-856-9768.

Hurricane Thoughts? Keep Your Fingers Crossed…

9/7/2022 (Permalink)

Hurricane Thoughts? Keep Your Fingers Crossed…

With two months of the 2022 Atlantic hurricane season already over with, it might seem like that activity in the tropics has been pretty quiet. Butis it unusual?

Meteorologists say there are a variety of reasons why the past two months have been a bit sluggish.

Here’s what’s causing slower activity in the tropics:

1.) The high pressure system normally found over Bermuda this time of year is farther north. This clockwise circulation, near the Azores west of Europe, is dragging dry air down from Europe.

2.) Saharan dust. While there’s less than there was a month ago, the dry and windy air it causes is also inhibiting storm formation.

3.) High winds across the Atlantic basin.

The peak of the season comes around September 10. There’s another reason why this season may seem slower — recent hurricane seasons have been so much more active than average.

Below are the definitions of tropical weather systems:

Tropical depression: Weaker systems with winds of 38 miles per hour or less
Tropical storm: Winds reach 39 mph or higher, at which point the storm is officially named
Hurricane: Winds reach 74 mph or higher. Hurricanes keep the same names they earned when they reached “tropical storm” status

2022 Hurricane Forecast Update

8/12/2022 (Permalink)

Atmospheric and oceanic conditions still favor an above-normal 2022 Atlantic hurricane season, according to NOAA’s annual mid-season update issued today by the Climate Prediction Center, a division of the National Weather Service.

“I urge everyone to remain vigilant as we enter the peak months of hurricane season,” said Secretary of Commerce Gina Raimondo. “The experts at NOAA will continue to provide the science, data and services needed to help communities become hurricane resilient and climate-ready for the remainder of hurricane season and beyond.”

NOAA forecasters have slightly decreased the likelihood of an above-normal Atlantic hurricane season to 60% (lowered from the outlook issued in May, which predicted a 65% chance). The likelihood of near-normal activity has risen to 30% and the chances remain at 10% for a below-normal season.

“We’re just getting into the peak months of August through October for hurricane development, and we anticipate that more storms are on the way,” said NOAA Administrator Rick Spinrad, Ph.D. “NOAA stands ready to deliver timely and accurate forecasts and warnings to help communities prepare in advance of approaching storms.”

NOAA’s update to the 2022 outlook — which covers the entire six-month hurricane season that ends on Nov. 30 — calls for 14-20 named storms (winds of 39 mph or greater), of which 6-10 could become hurricanes (winds of 74 mph or greater). Of those, 3-5 could become major hurricanes (winds of 111 mph or greater). NOAA provides these ranges with a 70% confidence.

So far, the season has seen three named storms and no hurricanes in the Atlantic Basin. An average hurricane season produces 14 named storms, of which seven become hurricanes, including three major hurricanes.

This outlook is for overall seasonal activity, and is not a landfall forecast. Landfalls are largely governed by short-term weather patterns that are currently only predictable within about one week of a storm potentially reaching a coastline.

Please read in case of HURRICANE EVACUATION ORDERS per CDC

8/12/2022 (Permalink)

Be ready to evacuate or stay at home.

Always listen to authorities regarding whether you should evacuate or stay at home.

If a hurricane is coming, you may hear an order from authorities to evacuate (leave your home). Never ignore an order to evacuate. Even sturdy, well-built houses may not hold up against a hurricane. Staying home to protect your property is not worth risking your health and safety.

You may hear an order to stay at home. If driving conditions are dangerous, staying at home might be safer than leaving.

If you need to evacuate:

Grab your emergency supply kit and only take what you really need with you (cell phone, chargers, medicines, identification like a passport or license, and cash).
Unplug your appliances. If you have time, turn off the gas, electricity, and water.
Follow the roads that emergency workers recommend even if there’s traffic. Other routes might be blocked or flooded. Never drive through flooded areas—cars and other vehicles can be swept away or may stall in just 6 inches of moving water.
Contact your local emergency management office and ask if they offer accommodations for owners and their pets. Learn more about evacuating with your pet.

If you need to stay home:

Keep your emergency supply kit in a place you can easily access.
Listen to the radio or TV for updates on the hurricane.
Stay inside. Even if it looks calm, don’t go outside. Wait until you hear or see an official message that the hurricane is over. Sometimes, weather gets calm in the middle of a storm but then quickly gets bad again.
Stay away from windows—you could get hurt by pieces of broken glass or flying debris during a storm. Stay in a room with no windows, or go inside a closet.
Be ready to leave. If emergency authorities order you to leave or if your home is damaged, you may need to go to a shelter or a neighbor’s house.

Old Pipe Materials and Problems

8/11/2022 (Permalink)

Any home built before the 1990s could potentially feature pipes made from materials that are no longer approved by U.S. building codes. If the home has been renovated within the last few decades, some or all of these pipes were probably replaced, but it’s always recommended to have the home’s plumbing inspected to ensure there are no unexpected surprises the first time a drain clogs.

Older homes could potentially feature three outdated types of plumbing pipes:

Lead

Most commonly used for sewer lines and water main lines, lead is one of the oldest metals used in piping. Before the development of blast furnaces capable of casting iron, lead was an ideal metal for plumbing because of its malleability and durability. Lead was also used extensively as an additive in the solder used to join copper pipe fittings. Unfortunately, lead is highly toxic, resulting in joint and gastrointestinal pain, irritability, fatigue, and memory loss. It is especially dangerous to children, causing serious problems with physical and mental development.

Galvanized

Commonly used for water lines in homes built before the 1960s, galvanized pipe is made of iron and coated with a layer of zinc. Over time, the zinc erodes, leaving the pipe very susceptible to corrosion and breakage. Although they can last as long as 60 years, most of them become clogged with rust long before then. Aging galvanized pipes become so brittle that they usually have to be broken apart to be removed and replaced. For this reason, they are usually replaced piecemeal in older homes, with the relatively intact pipes left in place.

Polybutylene

Heralded as the pipe of the future when it appeared in the 1970s, polybutylene pipe was introduced as a replacement for copper lines and saw widespread use throughout the 1980s. Unfortunately, the manufacturer was forced to pay out millions of dollars after a class-action lawsuit alleging the pipes were defective. Although the manufacturer never acknowledged a defect, oxidants in public water systems caused a chemical reaction with the plastic, leading it to flake, become brittle, and crack. Polybutylene was mostly used in mobile home installations, but any home constructed in the 1980s and early 1990s may have the plastic pipes somewhere.

If any type of pipe fails you or your business – call SERVPRO of Sussex County; we will be happy to help!

5 Questions About Fire Extinguishers

8/11/2022 (Permalink)

How often should you check fire extinguishers?

NFPA 10 requires extinguishers be inspected when they are initially installed and once a month after that. You should inspect extinguishers more frequently if they are installed in locations where they are more prone to rust, impact or tampering.

How do you inspect a fire extinguisher?

Confirm the extinguisher is visible, unobstructed, and in its designated location. Verify the locking pin is intact and the tamper seal is unbroken. Examine the extinguisher for obvious physical damage, corrosion, leakage, or clogged nozzle.

How do I know if my fire extinguisher is expired?

If you're wondering how to find the expiration date on your fire extinguisher, look for a date stamp on the inspection tag first. You can also look for a date stamped on the cylinder's body.

How often should fire extinguishers be replaced?

Every 12 years

Disposable fire extinguishers - Should be replaced every 12 years. Rechargeable fire extinguishers - Should be recharged every 6 years.

Can old fire extinguishers be recharged?

Your fire extinguishers should only be recharged by a certified fire equipment dealer or fire protection company. Once a year, a certified fire equipment dealer, in accordance with the service manual identified on the fire extinguisher label, should service the fire extinguisher.

Is it a legal requirement to service fire extinguishers?

In a commercial or community environment; every 12 months, you must have your fire extinguishers serviced, referred to as a “basic service”. Due diligence should be applied to any home extinguishers as well. This service should be carried out in accordance with the BS 5036-3 standard and should be conducted by a third party, accredited fire extinguisher technician, with the correct tools, training and experience.

A Flood of Concerns

8/11/2022 (Permalink)

Kentucky residents who are struggling to rebuild after devastating flooding face huge financial obstacles because almost nobody in the state has flood insurance.

The area hit by the flash floods that began in late July and killed at least 37 people has a large concentration of low-income families.

Only 17,250 property owners in Kentucky have federal flood insurance, government records show. The public program provides the vast majority of flood policies in the United States.

A recent report from Federal Emergency Management Agency found that Kentucky has a low rate of flood coverage and ranks just behind New Mexico in the percentage of residences with flood insurance.

In the 10 counties in eastern Kentucky that sustained significant flood damage in recent weeks, just 2,485 property owners have coverage through FEMA’s National Flood Insurance Program, an E&E News analysis of federal records shows. That’s about 2.3 percent of households in the 10-county area.

Many Kentucky residents decline to buy flood insurance because they think the premiums are too costly and the risk of being flooded is too remote, said Britney Hargrove, a spokesperson for Knott County, which sustained extensive flood damage.

“A lot of families don’t have that extra money to pay for something that may or may not happen,” Hargrove said.

Flood insurance costs an average of about $1,000 a year through FEMA. The median household income in Knott County is $32,500 — half the nationwide median of $65,000.

Flood coverage is sold separately from homeowners’ insurance policies and is considered vital to disaster recovery because policyholders can collect up to $250,000 in claims payments. Federal disaster aid, on the other hand, typically pays residents just a few thousand dollars and covers only temporary home repairs.

The absence of flood insurance and the minimal disaster payments from FEMA are forcing residents to rely on private charity, Hargrove said.

“That is going to be what makes or breaks the county — the foundations and the amount of donations that come in,” Hargrove said.

Another factor discouraging the purchase of flood coverage is that FEMA flood maps have vastly underestimated the flood risk in eastern Kentucky, according to a groundbreaking analysis in 2020 by the nonprofit First Street Foundation.

Nationwide, the foundation found, there are 14.6 million properties that face a significant flood risk — far more than the 8.6 million properties that FEMA says are in flood zones.

The FEMA maps were especially inaccurate in eastern Kentucky, the foundation found.

Need Some FRESH AIR?

8/11/2022 (Permalink)

There are many benefits to having your air ducts professionally cleaned, the top five of which are listed below:

Creates a Cleaner Living Environment.

Reduces Allergens and Irritants.

Helps Everyone Breathe Easier.

Reduces Unpleasant Smells and Odors.

Improves Air Flow Efficiency.

Does duct cleaning reduce dust in the house?

Getting your ducts cleaned will help eliminate the excess dust in your home by blowing out any dirt, dust, and debris trapped in your ductwork. If dust is accumulating in your home, there's likely much more sitting in your ductwork. You also help your air filter do a better job since the dust won't keep clogging it up

Can dirty air ducts make you sick?

In homes with dirty air ducts, occupants may experience symptoms that are similar to the symptoms of allergies, including coughing, sneezing, and runny nose. Mold, dust and other contaminants lurking in your ducts could also cause sore throat, headaches and even dizziness.

How often should I get my air ducts cleaned?

Every 3 to 5 years

Just like any other HVAC system, air ducts require regular maintenance to ensure maximum efficiency. As a general rule of thumb, the National Air Duct Cleaners Association (NADCA) recommends air duct cleaning every 3 to 5 years. With certain methods, that cleaning recommendation can be extended to 6 to 8 years.

SERVPRO of Sussex County has been offering professional duct cleaning services for more than 10 years. During this time we have helped both residential and commercial properties enjoy better air quality. Our Duct Cleaning Division is one of our busiest departments and they do a super job! If you have dirty ducts – call the experts at SERVPRO at 302-856-9768!

6 Major Causes of Home Flooding

8/5/2022 (Permalink)

Broken Pipes

Just one water leak can signal major flooding problems in the future — it only takes minutes for a broken pipe to send water gushing into your home. It’s important to be cautious of even minor leaks and to know where your home’s main valve to shut off the water is located in case of an emergency. If you’ve noticed water leaks from damaged pipes, call our plumbing expert before it turns into a flooding problem.

Poor Drainage

Not only are floods caused by improper drainage a huge inconvenience, but it’s also a hazard that can ruin your flooring, walls, and fixtures. Opting for professional plumbing and Sewer line repair is less costly than repairing the damage from a flood caused by poor drainage.

Clogged Rain Gutters

A house’s rain gutters are meant to divert excess water away from it, but if the gutters are clogged with debris the chances of flooding rise significantly. Heavy rainfall and rain gutters filled with dirt and debris lead to a messy situation that can end up costing you a lot of money in repairs. It’s best to be proactive and regularly clean your gutters.

Malfunctioning Appliances

An improperly connected or broken water heater, dishwasher, or washing machine can wreak havoc on your home and flood it with water. It’s important to ensure there are no leaks or problems with the water supply to your major appliances. Using a device that can detect appliance leaks is one option, but if you notice a problem it’s best to have your appliances repaired or replaced.

Damaged Foundation

If your home’s foundation is damaged with flaws or cracking, it can allow water to enter through the floors. A house’s foundation is always resting on the ground, even when it becomes over-saturated with water from storms, melted ice, and snow, or other precipitation. Homes resting on good, solid foundations aren’t usually affected, but damaged foundations can lead to severe floods. Foundation repair is necessary to prevent flooding caused by poor foundations, and the cost is typically less than the expense of salvaging what’s left after a major flood.

The Weather

This is the one cause of flooding that you really can’t do much about, aside from having an emergency weather plan, a good foundation, and a functioning pump. Living in Houston means dealing with rainwaters that rise quickly, hurricanes, and other weather events that can naturally lead to flooding.

No matter the cause of your water challenge – the first step is to call SERVPRO of Sussex County at 302-856-9768.

5 Qualities of a Quality Service Company like SERVPRO of Sussex County

7/22/2022 (Permalink)

5 Qualities of a Quality Service Company like SERVPRO of Sussex County

Set Clear Expectations
Seems obvious, right? However, most of us rush to get started in delivering what we sell instead of getting very clear with the client about what will be done, who is responsible for making it happen, and by when it will be done.

Without these clear expectations being carefully established, the professional relationship is like gambling: It might work out well, but probably will not.

Communicate Often
I mentioned the importance of clear expectations being set before anything else happens. Equally as important is referencing those expectations throughout the working relationship.

As a service provider, you must help your client remember, understand, and respect what was agreed to before the work started. Gentle constant reminders backed up by the summary emails you send after every client interaction help everyone stay on course.

Compromise
Remember - you are working with humans even if you do the above there will come a time where a compromise might be needed.

Early in the job, some condition is found that you and your company has never seen before. The client is frustrated when presented with this information.

What might you do? Explain the situation, provide a solution for the change order, and hear what the clients say. Meet on middle ground.

Completion Means Completion
When the client says they love your “guys,” what they love even more is having their project done.

By “done,” I mean 100% with no lingering issues. You have received final payment. You have delivered a thank you to show your appreciation for their business. You have done a download with them about what went right and what could have gone better.

Connect
Happy clients provide you with repeat business and referrals to other potential clients.

At the very least stay in touch with them personally. If you sold the job, find some reason to “touch” the client at least every three months. It could be a note card, an email, an invitation to a meal or the like, or a notice about a company event.

It is not rocket science. To be inspired keep in mind all the sales and service experiences you have had. Which ones made you feel smart and why? Do what you like and your clients will love it.